Got a question about your account, PKR deposits, bonuses, Cricket betting or the Pulsz app? You will find clear, honest answers right here — no jargon, no runaround.
Showing all frequently asked questions. Use the category tabs above to filter by topic.
From seamless PKR payments to live PSL coverage — here is what sets Pulsz apart for players across Pakistan.
Top up your balance in seconds using JazzCash, Easypaisa or Raast. No waiting around — your funds are ready to play with almost immediately after deposit.
Live in-play odds updated every ball. Bet on PSL, T20 internationals, player performance markets and more — all in PKR with no conversion fees.
Your personal details and financial data are protected with industry-grade encryption. Pulsz never shares your information with third parties.
Every bet and spin earns loyalty points. Climb from Bronze to Platinum and unlock faster withdrawals, exclusive PKR bonuses and a dedicated account manager.
The Pulsz app is built for Pakistani smartphones. Fast, smooth and reliable — bet on live matches and manage your PKR balance from anywhere in the country.
Daily reload bonuses, PSL season specials and free spins for slot fans. Logged-in members get first access to every new offer the moment it goes live.
If you are new to Pulsz or just getting more familiar with how everything works, this FAQ page is your go-to resource. We have put together the most common questions Pakistani players ask — about accounts, deposits, bonuses, games and the app — and answered them in plain, straightforward language. No technical jargon, no vague corporate responses. Just real answers that help you get on with playing.
Registration on Pulsz is completely free. All you need is a valid email address or Pakistani mobile number, a username of your choice and a secure password. The whole process takes under a minute and you can make your first PKR deposit right after confirming your account. Most players are placing their first bet or spinning their first slot within five minutes of arriving on the site for the first time.
If you already have an account and are having trouble logging in, the most common culprits are a forgotten password or a mistyped username. The Forgot Password option on the login page handles resets quickly — just enter your registered email and follow the link. If you are logging in from a new device for the first time, make sure your browser is not blocking cookies, as this can sometimes cause session issues.
One of the things players in Pakistan appreciate most about Pulsz is that everything runs in Pakistani Rupees. There are no currency conversion fees lurking in the background — what you deposit is what lands in your account, and what you win is what you withdraw. JazzCash and Easypaisa deposits are the quickest, usually reflecting in your balance within a minute or two. Raast transfers and standard bank payments are slightly slower but equally reliable for larger amounts.
Withdrawals follow the same logic. JazzCash and Easypaisa payouts are typically processed within a few hours of approval. Bank transfers take a little longer — usually one to two business days depending on your bank's processing schedule. The key thing to do before requesting your first withdrawal is to make sure your account details are verified. This is a one-time step that prevents delays on every future withdrawal.
Pulsz offers a welcome bonus on your first deposit, and once you are a regular player there are reload bonuses, free spins and seasonal promotions to take advantage of throughout the year. PSL season is particularly active — Pulsz typically runs match-specific offers during major Cricket tournaments that give you extra value on your bets.
Every bonus comes with wagering requirements. This simply means you need to bet the bonus amount a certain number of times before any winnings from that bonus become withdrawable. The terms attached to each promotion spell this out clearly. Getting into the habit of reading the bonus terms before claiming takes thirty seconds and saves a lot of confusion later on.
For most players in Pakistan, the sportsbook is where Pulsz really shines. Cricket is the main event — PSL matches, T20 internationals, domestic fixtures and major international tournaments are all covered with a wide range of markets. You are not limited to match winners either. Player performance bets, total runs, wickets in an over, partnership runs and live in-play markets give you plenty of ways to engage with a match as it unfolds.
Live in-play betting on Pulsz updates odds ball by ball. That means when a big wicket falls or a partnership starts building, the odds shift in real time and you can react accordingly. For anyone who follows Cricket closely, this makes betting on Pulsz feel like a natural extension of watching the game rather than a separate activity. Football and Esports markets add further variety for days when there is no Cricket on the schedule.
The Pulsz Casino section runs 24 hours a day with live dealer tables broadcast in high definition from professional studios. Real dealers, real cards, real-time results — Roulette, Blackjack and Baccarat are available around the clock. If you prefer something more independent, the Slot Games library has hundreds of titles covering every style — classic fruit machines, theme-based video slots and progressive jackpot games where the top prize keeps growing until someone wins it.
Bingo on Pulsz gives you a more relaxed, social gaming experience. Rooms run throughout the day with different ticket prices and prize pools in PKR. It is a great option if you want to take a break from the intensity of live betting or casino tables but still want to stay in the game.
The majority of players in Pakistan use their smartphones as their primary screen, and the Pulsz app is designed with that in mind. It is available for both Android and iOS, loads quickly even on a standard 4G connection and gives you access to every section of the platform — Bet, Casino, Slots, Bingo, VIP — in one clean interface. Push notifications mean you get alerted to new promotions and match start times without having to check the site manually.
If you already have a Pulsz account, just log in with your existing details when you install the app. There is no separate registration and your full balance, bonus status and VIP points carry across instantly. Supported devices with fingerprint or face recognition can also use biometric login for even faster access.
Every real-money session on Pulsz — whether you are betting on a PSL match, spinning slots or playing Live Casino — earns you loyalty points. Those points accumulate against your VIP tier. The programme runs from Bronze at the entry level through Silver, Gold and up to Platinum. Each step up brings better benefits: higher bonus percentages, faster withdrawal processing, lower wagering requirements on promotions and, at the top tiers, a dedicated account manager who knows your preferences and can flag the most relevant offers for you personally.
Pulsz is designed as an entertainment platform for adults. Before every gaming session, it is worth deciding in advance how much PKR you are comfortable spending and how long you plan to play. Stick to those limits regardless of whether things are going well or not. Taking a short break after an hour or two of play helps you stay clear-headed and keeps gaming in its proper place — as something enjoyable rather than stressful.
Pulsz is for players aged 18 and above, without exception. If at any point gaming starts to feel less like fun and more like an obligation or a way to recover losses, it is a strong signal to step back. The Responsible Gaming page on site has practical guidance on setting limits and maintaining a healthy relationship with gaming.